Operators should be able to measure the QoS of each interconnection route, by measuring the CLI success rate for calls, in order to optimize the route selection. Operators want to check whether the SLA signed with its interconnection partners is fulfilled or not. A simple and effective way to have a good estimation of the Quality of Service offered by the interconnection carriers is to check if the CLI is transmitted to the target parties.
The core function of the CLI solution of GoTel Telecom is the managed service for monitoring the technical quality of telecom services. This service assures needs through the generation of transactions and the computation of Key Performance Indicators (KPI) about QoS.
Monitoring is performed with an end-to-end perspective.
Clients can troubleshoot problems by requesting ad-hoc calls on top of running call campaigns.
The provided service requires no technical configuration activities by the client because the local units, systems and reports are entirely configured and managed by the back-office of the service provider team.
From the client's point of view, the use of the service is performed through the management website and by email.
Optional alarms are generated by the service if a threshold is exceeded concerning countries, routes, and services
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